Since the COVID-19 pandemic, the industrial cleaning and maintenance industry finds itself in a vastly different landscape marked with significant transformations. The demand for sanitation and disinfection services has increased dramatically and elevated the role of cleaning companies from routine operations to high-stakes, essential services. This reevaluation has also necessitated the adoption of new protocols and procedures that continue to shape the industry. The pandemic has left a lasting impact on cleaning practices, especially in commercial, industrial, and institutional settings. While some protocols have eased, others remain firmly in place. This heightened focus on sanitation is driven by a need to protect public health in spaces such as hospitals, schools, factories, and office buildings. The industrial and institutional cleaning market, valued at approximately $366 million in 2022, is expected to grow to over $477 million by 2029. The increased demand for comprehensive cleaning services reflects the broader societal emphasis on hygiene and safety, a trend that shows no signs of slowing down. Despite the decline in COVID-19 cases since the peak of the pandemic, the experience has left an indelible mark on business leaders and the general public. Many companies that survived the pandemic have adopted stringent cleaning protocols as a standard practice. This ongoing vigilance is not just about COVID-19; it's also about preventing other illnesses, such as influenza and monkeypox, which emerged as concerns in 2022. Given these health threats, commercial and industrial cleaning companies are now expected to be COVID-19 certified, which signals the beginning of a new chapter for the industrial cleaning and maintenance industry on a global level. Achieving COVID-19 certification can help cleaning companies maintain and even boost customer loyalty and trust. In an era where awareness of virus transmission and sanitation is at an all-time high, this certification reassures clients that their health and safety are top priorities.